Terms of Service

At Braid Technologies, our mission is to power up AI teams to deliver faster. We provide you with services to help you create AI applications for your business. We protect your data and privacy. You observe applicable laws and conventions to facilitate an enjoyable experience for all our customers, and protect their data and privacy.

1. Introduction

This document (the "Terms of Service") sets out the rules governing:
- the use of our websites and applications. This comprises our website (https://www.braidtech.ai), applications (https://braidapps.io), and Microsoft Edge and Teams Plug-ins (the "Services").
- the transmission, storage and processing of content by you, or by any person on your behalf, using the Services ("Content").
References in these Terms of Service to "you" are to any customer for the Services and any individual user of the Services (and "your" should be construed accordingly); and references to "us" are to Braid Technologies Ltd (and "we" and "our" should be construed accordingly).
By using the Services, you agree to the rules set out in these Terms of Service.
You must be at least 18 years of age to use the Services; and by using the Services, you warrant and represent to us that you are at least 18 years of age.

2. General usage rules

You must not use the Services in any way that causes, or may cause, damage to the Services or impairment of the availability or accessibility of the Services.
You must not use the Services:
- in any way that is unlawful, illegal, fraudulent, deceptive or harmful; or
- in connection with any unlawful, illegal, fraudulent, deceptive or harmful purpose or activity.
You must ensure that all Content complies with the provisions of this Policy.

3. Unlawful content

Content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).
Content, and the use of Content by us in any manner licensed or otherwise authorized by you, must not:
- be libellous or maliciously false;
- be obscene or indecent;
- infringe any copyright, moral right, database right, trademark right, design right, right in passing off, or other intellectual property right];
- infringe any right of confidence, right of privacy or right under data protection legislation;
- constitute negligent advice or contain any negligent statement;
- constitute an incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity;
- be in contempt of any court, or in breach of any court order;
- constitute a breach of racial or religious hatred or discrimination legislation;
- constitute a breach of official secrets legislation; or
- constitute a breach of any contractual obligation owed to any person.
You must ensure that Content is not and has never been the subject of any threatened or actual legal proceedings or other similar complaint.

4. Graphic material

Content must be appropriate for all persons who have access to or are likely to access the Content in question.
Content must not depict violence (including violence against humans and animals), self-harm or suicide.
Content must not encourage, promote, glamourize or glorify violence (including violence against humans and animals), self-harm or suicide.
Content must not be pornographic or sexually explicit.

5. Factual accuracy

Content must not be untrue, false, inaccurate or misleading.
Statements of fact contained in Content and relating to persons (legal or natural) must be true; and statements of opinion contained in Content and relating to persons (legal or natural) must be reasonable, be honestly held and indicate the basis of the opinion.

6. Negligent advice

Content must not consist of or contain any legal, financial, investment, taxation, accountancy, medical or other professional advice, and you must not use the Services to provide any legal, financial, investment, taxation, accountancy, medical or other professional advisory services.
Content must not consist of or contain any advice, instructions or other information that may be acted upon and could, if acted upon, cause death, illness or personal injury, damage to property, or any other loss or damage.

7. Etiquette

Content must be appropriate, civil and tasteful, and accord with generally accepted standards of etiquette and behaviour on the internet.
Content must not be offensive, deceptive, threatening, abusive, harassing, menacing, hateful, discriminatory or inflammatory.
Content must not be liable to cause annoyance, inconvenience or needless anxiety.
You must not use the Services to send any hostile communication or any communication intended to insult, including such communications directed at a particular person or group of people.
You must not use the Services for the purpose of deliberately upsetting or offending others.
You must not unnecessarily flood the Services with material relating to a particular subject or subject area, whether alone or in conjunction with others.
You must ensure that Content does not duplicate other content available through the Services.
You must ensure that Content is appropriately categorised.
You should use appropriate and informative titles for all Content.
You must be courteous and polite to other users of the Services.

8. Marketing and spam

You must not, without our written permission, use the Services for any purpose relating to the marketing, advertising, promotion, sale or supply of any product, service, or commercial offering.
Content must not constitute or contain spam, and you must not use the Services to store or transmit spam - which for these purposes shall include all unlawful marketing communications and unsolicited commercial communications.
You must not send any spam or other marketing communications to any person using any email address or other contact details made available through the Services or that you find using the Services.
You must not use the Services to promote, host or operate any chain letters, Ponzi schemes, pyramid schemes, matrix programs, multi-level marketing schemes, "get rich quick" schemes or similar letters, schemes or programs.
You must not use the Services in any way which is liable to result in the blacklisting of any of our IP addresses.

9. Regulated businesses

You must not use the Services for any purpose relating to gambling, gaming, betting, lotteries, sweepstakes, prize competitions or any gambling-related activity.
You must not use the Services for any purpose relating to the offering for sale, sale or distribution of drugs or pharmaceuticals.
You must not use the Services for any purpose relating to the offering for sale, sale or distribution of knives, guns or other weapons.

10. Monitoring

You acknowledge that we may monitor the Content and the use of the Services.

11. Data mining

You must not conduct any systematic or automated data scraping, data mining, data extraction or data harvesting, or other systematic or automated data collection activity, by means of or in relation to the Services.

12. Hyperlinks

You must not link to any material using or by means of the Services that would, if it were made available through the Services, breach these Terms of Service.

13. Harmful software

The Content must not contain or consist of, and you must not promote, distribute or execute by means of the Services, any viruses, worms, spyware, adware or other harmful or malicious software, programs, routines, applications or technologies.
The Content must not contain or consist of, and you must not promote, distribute, or execute by means of the Services, any software, programs, routines, applications, or technologies that will or may have a material negative effect upon the performance of a computer or introduce material security risks to a computer.

14. Security and privacy

You must take all reasonable steps to keep your personalized security features of your Account (including your password) safe, for example keep them secret and do not share them with anyone, other than appropriately authorized personnel within your business. You must notify us by emailing support without undue delay if you discover that any of your personalized security features have been lost or stolen or that someone else has used or attempted to use your Account without your authority.
You must protect the data of other users as you would reasonably expect your own data to be used, and in keeping with the letter and the spirit of our data privacy policy.

15. Ownership

The Services are protected by copyright, trade secret and other intellectual or industrial property laws. We own the title, copyright, and other worldwide Intellectual Property Rights for the Services. This Agreement does not grant you any rights to our trademarks or service marks.
You may choose to, or we may invite you to submit comments or ideas about the Services, including without limitation about how to improve the Services or our products (“Ideas”). By submitting any Idea, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place the us under any fiduciary or other obligation, and that we are free to use the Idea without any additional compensation to you, and/or to disclose the Idea on a non-confidential basis or otherwise to anyone. You further acknowledge that, by acceptance of your submission, we do not waive any rights to use similar or related ideas previously known to us or obtained from sources other than you.

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